Our wonderful customers are the reason we’re in business. Here are some of the great things they’ve said about us.
We’ll do everything we can to make sure you’re a satisfied customer, too!
“I selected Action Air because of its review rating and also because of the voucher offer. It did not disappoint me. I was very satisfied with the service. I called in the morning because my tenant’s thermostats broke down and I needed a morning call. The rep. was very courteous and was able to arrange a service call in the morning. She gave me a call 15 min. before the service technician would arrive to alert me. The thermostats were replaced and the charge was reasonable. I will use it again next time my tenants have a problem.”
“I was pretty bummed when I found out my AC was messed up again, and I hadn’t renew my home warranty. So after researching Yelp, I came across all of these positive reviews on Action AC. They did not disappoint. They were flexible, friendly and the service tech, Dustin, made me feel comfortable having a stranger in my home. The $100 voucher sure was a big help too. If I ever need AC service again, this is the company I am going to call.“
“Used Acton Air again. Always honest, accommodating and courteous. A great company.“
“I love these guys! I’ve really needed them 3 times over the past 3 years and each time they’ve been able to come out same day and fix only the part requiring fixing.”
“Absolutely amazing customer service and honest to boot!
So we woke up this morning at 6am to a very hot house because our AC had gone out over night. What a great way to start they day! Luckily my husband had Action Air Conditioning on the phone within the hour of us discovering that our AC was out. We have used them twice before and knew Action was a great company to deal with. He called them and we had an appointment scheduled for later in the afternoon today! Yep, that’s right, TODAY, the same day that we called!
The technician was here by the time promised. He even called to let me know he was on his way, which I always appreciate, since it helps you plan your day around the service call. When he got here, he asked me what was going on. I told him the issues and he went to work right away. After a bit, he had figured out the issue (a blown circuit board) and explained what he needed to do, how long it would take, and the approximate cost to replace the part.
So after sweating my tail off all day, I told him to go for it and fix the bad boy ASAP. And what do you know, the AC unit was fixed within the time frame promised and for the exact amount we had discusses previously. No mysterious charges or parts were added to the bill. He even showed me the messed up part, which was a circuit board with a blown out hole the size of a dime, and explained what happened to cause the problem in the first place (thank goodness for circuit breakers).
My technician was awesome. He was friendly, knowledgable, and good at his job. The call center was friendly, courteous and very helpful when arranging my service call. This is a top rate company that does great work honestly! Thanks Action Air Conditioning, Inc. for fixing me up and treating me well. I hope I don’t need AC service for a LONG time, but if I do, Action will be who I call over and over again!“
“I call Action Air on a Wednesday night regarding air conditioning problems. Air Conditioning problems is one thing, but in June its even worse.
Upon calling the company, I was greeted with a friendly reception and asked details regarding where I live and what was wrong. After a brief conversation, I was told I would have help within the next hour and sure enough—I DID!
I have one of their technicians, Dustin, come out and take a look. Not only was he friendly, but he was also able to explain the problem in simple terms. No fluff, no BS. Dustin was very straight forward and explained the cost if I were to do it that night or the next day. I opted for the next day.
Dustin saved my number before he left and called me in the late morning letting me know of his arrival. He was in and out very fast while also doing a wonderful job. Parts and labor were inexpensive.
I would definitely recommend this company and their great technicians, like Dustin, to anyone within the Las Vegas market.”
“I have used these guys on 3 separate occasions. They’re honest, on time and efficient. Highly recommended!“
“From the beginning Greg from Action Air was very courteous and professional. Initially due to controls out of Action Air’s hands the first unit didn’t work properly. When I called to report the problem Greg was here in a few minutes to inspect the unit. He immediately diagnosed the problem and while we were still on the roof put in a call for a replacement unit the next day. The Action Air Team was here first thing the next morning and had the new one installed by 9am and working great. I am extremely impressed with this company and will recommend them to anyone.”
“If you are looking for QUALITY at a very REASONABLE PRICE………choose Action Air Conditioning Inc. I dealt directly with Colette (the owner) via email and EVERY thing that she promised would be done, was done EXACTLY as I expected it to be done. I have dealt with thousands of businesses over my career and very few meet or exceed my expectations. The “icing on the cake” was when the gentleman showed up to do the work, it turns out it was Colette’s son (Charlie) and he was every bit as PROFESSIONAL and capable as his mom. GREAT JOB ACTION AIR CONDITIONING……….MANY THANKS ……..DON”
“I highly recommend this company!! I called to set up an appointment for them to check out my Air the tech was very knowledgeable and it didn’t cost me an arm and a leg!”
“I called Action Air because a friend referred me to them, I am so glad I did. I had another company tell me I needed to replace the A/C and that it couldnt be repaired. Charlie found the problem quickly and it was a simple part that needed to be replaced. Thanks to Action Air I saved thousands of $$$$$ and Im glad to know there are still honest companies who dont try to take advantage of people…”
“Action Air has been consistantly been a great heating and a/c company for our building. We have 5 airconditioners that they have kept running for several years. Prior to finding Action Air we were getting ripped off by one company and then another. Charlie always shows up when he says he will, fixes the issue and has never ever charged us an unreasonable fee. We love them!!”
“Great company!! I called to set up an appointment to have them come look at my unit…he gave me suggestions over the phone to fix it right away!! Never heard of anyone offering a fix over the phone, no charge, no lame excuse that he needs to look at it first. What a great feeling to know that there ARE some helpful people in the world. Gonna try his advice! AND, If it didn’t work he gave other options!! Thanks for your help! Good Karma is definitely on the way!”
“Will call them again, if needed! I called Action Air because of all of the reviews I saw on this site. We had an inexperienced HVAC tech whom also was a relative work on our units only to have made the situation worse and gave up leaving us with a lot of issues with our two units. Charlie was our tech and let me just tell you he was AMAZING! Our issues weren’t easy to diagnose. He was able to diagnose ALL of the problems, explained in detail what was wrong and even shared in our humor of letting a family member work on our AC. He came out on Saturday but had to order the part so he said he would be back on Monday. Not having an appointment set up for Monday we felt like we were priority on his list because he showed up at 8am. I can’t speak for any other tech at Action Air – but Charlie is a true asset to this company. His mannerism and honesty will get my business and referrals in the future!”
“I called Action Air because of all of the reviews I saw on this site. We had an inexperienced HVAC tech whom also was a relative work on our units only to have made the situation worse and gave up leaving us with a lot of issues with our two units. Charlie was our tech and let me just tell you he was AMAZING! Our issues weren’t easy to diagnose. He was able to diagnose ALL of the problems, explained in detail what was wrong and even shared in our humor of letting a family member work on our AC. He came out on Saturday but had to order the part so he said he would be back on Monday. Not having an appointment set up for Monday we felt like we were priority on his list because he showed up at 8am. I can’t speak for any other tech at Action Air – but Charlie is a true assest to this company. His mannerism and honesty will get my business and referrals in the future!”